Brent Drinnen has over 16 years in the theme park and leisure industry, with a majority of that time coming from ride and attraction operations. Brent has experience in ride operations, safe opening of attractions, and training and development.
Brent caught the bug for the industry in his first job as a waterpark admission sales associate, but growing up in a major tourist destination certainly helped to develop and foster the love for the industry. During his career, Brent has had the opportunity to work at several award-winning parks and destinations, including the Walt Disney World Resort, Universal Orlando Resort, Dollywood and The Island in Pigeon Forge.
Brent has had the amazing chance to be involved in the opening of many brand-new attractions as well. He was on the opening team of the Simpsons Ride at Universal Orlando where he learned and mastered the challenges that are confronted with opening a new attraction. While at Dollywood, Brent worked closely with the maintenance staff and his own attraction operations team to reduce attraction downtime by restructuring the loading and unloading procedures on the park’s coasters to eliminate wear and tear due to unnecessary ride stoppages.
Brent also spearheaded the rides team as opening Rides Supervisor, later Assistant Operations Manager, at The Island in Pigeon Forge. This gave Brent the opportunity to hone and showcase his attractions opening skills once again, but this time in a leadership aspect. In this role, Brent developed the training and operations plans for the new attraction, as well as developed the standard operating procedures for the Great Smoky Mountain Wheel.
Ride and Attractions are not all Brent feels comfortable with, however. He has also assumed leadership positions at Orange Lake Resort, A Holiday Inn Club Vacations property, in Kissimmee, Florida. While at Orange Lake Resort, Brent led the recreation and retail team.
Though his career is focused on the amusement and theme park industry, he also spends most of his free time visiting them as well, where you will find him dropping in and zooming by on a park’s collection of attractions. Brent is a long-standing member of the American Coaster Enthusiasts.
Brent completed the prestigious Walt Disney World College Program before returning to college to complete his Bachelor of Psychology degree from the University of Tennessee.
As Operations Associate for ITPS, Brent is responsible for developing and maintaining documents and research-based information for ITPS clients. He is also key in the development and review process of manuals, training programs and operation programs.
Feasibility Analysis - Design / Masterplanning - Pre-Opening Operations Planning - Management