From the Games Midway to Global Operations
Shawn Haas has more than 38 years of experience in the amusement and leisure industry, including 30 years with International Theme Park Services, Inc. His career combines firsthand attraction operating experience with feasibility analysis, financial forecasting, business and operations audits, valuations, pre-opening planning, project management, retail operations, technology, and strategic advisory services.
Shawn began his career at Kings Island in 1989, working in numerous positions within the park's Games Department. His responsibilities progressed from Games Attendant to Games Bank Supervisor, Head Supervisor, Visual Display Coordinator, and Buyer, giving him direct experience in guest interaction, cash control, staffing, merchandising, revenue management, and day-to-day park operations.
Operations Experience Around the World
Since joining ITPS, Shawn has assisted with operations planning, pre-opening development, training, and advisory assignments for new theme parks and leisure projects in the United States, China, the Philippines, Mexico, Puerto Rico, Turkey, and Ecuador.
His work has included the development of operating procedures and manuals, staffing and training programs, admissions and cash-control systems, retail operations, food and beverage procedures, games operations, guest services, safety practices, and the many detailed operating systems required to move a project from development into daily operation.
Rather than emphasizing theory alone, Shawn approaches projects from the perspective of someone who has worked inside attractions and understands how decisions made during planning ultimately affect employees, guests, revenues, and operating costs.
Practical Experience Matters
Shawn brings a practical, hands-on operating perspective to every assignment. His experience began on the front line of a major amusement park and has expanded to include development, operations, finance, analytics, technology, and advisory work around the world.
That combination helps identify not only whether an idea works on paper, but whether it can realistically work when the gates open, when employees must operate it, guests must understand it, and the business must generate a return.
His focus is straightforward: identify opportunities to increase revenues, improve efficiency, reduce unnecessary costs, and develop operating practices that can actually be implemented.
Creative thinking. Analytical discipline. Practical solutions. Measurable results.
Shawn's work spans the full life cycle of leisure and attractions projects — helping determine what should be developed, improving existing operations, and continuously monitoring the industry to support better business decisions.
CREATE
Help determine what should be developed and how it should operate.
Feasibility & Development
Market and financial studies, demand analysis, concept evaluation
Pre-Opening & Operations Planning
Operational plans, staffing, training, readiness and opening support
Design & Project Review
Reviewing concepts and designs from an operational perspective
Valuation & Financial Analysis
Valuations, financial modeling and asset assessment
Due Diligence & Investment Advisory
Acquisitions, partnerships, market entry and strategic review
IMPROVE
Evaluate existing attractions and identify ways to improve performance, operations and value.
Operations Audits
Ride operations, safety, efficiency, guest experience and best practices
Business & Performance Improvement
Financial performance, pricing, market position, cost control and revenue growth
Strategic & Operational Consulting
Organizational structure, processes, planning and turnaround strategies
Forensic Analysis & Problem Solving
Identifying root causes, measuring impact and developing practical solutions
Training & Organizational Development
Operations, leadership and guest-service training
INFORM
Turn industry information into intelligence that supports better decisions.
Industry Research
Tracking the global attractions industry, trends, benchmarks and performance
Competitive Intelligence
Monitoring competitors, markets, investments and new developments
Data & Insight
Bringing together multiple information sources to identify meaningful, actionable conclusions
ITPS Leisure News - Daily industry news and intelligence serving the global attractions business since 1997
ITPS Leisure News
Shawn oversees the development and daily distribution of the ITPS Leisure News, ITPS's global news service covering the leisure and attractions industry. Since its launch in 1997, the ITPS Leisure News has provided operators, developers, manufacturers, suppliers, investors, financial institutions, associations, and other industry professionals with a daily source of news, developments, transactions, trends, and commentary from throughout the worldwide attractions business.
Technology & Digital Operations
Shawn oversees ITPS’s information technology, including the company’s network, computer systems, email, data management, website, and digital infrastructure, while also applying his technology experience to client assignments involving operational systems, ticketing, communications, websites, and other digital needs that support modern attraction operations.
Areas of Experience
Analysis & Advisory
Feasibility Analysis
Financial Forecasting
Valuations
Due Diligence
Business Audits
Operations Audits
Operations & Development
Pre-Opening Operations Planning
Project Planning
Project Management
Retail Operations
Training & Human Resources
Admissions & Cash Control
Technology & Media
Information Technology
Web Development
Digital Communications
ITPS Leisure News
Social Media
Marketing Support
Contact ITPS
International Theme Park Services, Inc.
2200 Victory Parkway, Suite 500A
Cincinnati, Ohio 45206
United States of America
Phone: 513-381-6131
itps@interthemepark.com
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